- Experience
- Product Support Analyst at Shadowfax Technologies (Bengaluru)
2024.12 – 2025.09
â‹„ Provide product support by troubleshooting technical issues and ensuring smooth user experiences.
â‹„ Manage and administer user access, roles, and permissions to maintain system security and compliance.
â‹„ Use Postman to create and manage data for integration, monitoring, and automation workflows.
â‹„ Collaborate with cross-functional teams to resolve issues, optimize system performance, and enhance customer satisfaction. - Project Intern at Matrix Web Studio (Bengaluru)
2024.02 – 2024.08
â‹„ Developed and maintained dynamic websites using HTML, CSS, and JavaScript.
â‹„ Gained experience in WordPress for creating and managing responsive websites.
â‹„ Enhanced overall software development exposure by delivering userfriendly web interfaces. - Education
- Master of Technology (CSE)
KLE Technological University, Hubballi, Karnataka
2022 – 2024 - Bachelor of Engineering (ISE)
SKSVMACET, Gadag, Karnataka
2018 – 2022 - Certifications
- â‹„ AWS Educate Introduction to Cloud 101 – Amazon Web Services (Issued Aug 2023).
â‹„ FUEL Mandatory Courses on Python and AI – LinkedIn (Issued May 2021). - Publications
- â‹„ Explainable AI-Based Polyp Segmentation in Colonoscopy Images – Scopus Indexed Springer Book Series “Lecture Notes in Networks and Systems” (Sep 29, 2024).
⋄ Experimental Study on Variants of Gaussian Mixture Model for Segmentation – Taylor and Francis Group, London (Jun 13, 2024).
19, Nov 2025
Mr.Sanjeev Kumar Katti
